When it comes to motivation, there are two aspects of management. The first is how we manage a team. As managers, we provide direction to our teams to work towards specific business goals, and it is important that everyone works together as a cohesive unit towards that target. It is important that we understand how […]
I was at a major retailer last week and decided to take advantage of their self-service checkout. I didn’t have many items, and what I did have wasn’t unusual or special in any way. The concept of self-checkout is great, as it should be faster and easier than waiting in line for a cashier. Well, […]
When times are tough and businesses have to reduce budgets or cut back, IT support often has a big target on its back because they are typically a cost center with a fairly large number of employees. There have been times in my career as a manager when I’ve had to let my staff know […]