The Middle Manager

Surviving & Thriving as a Leader

Daily Archives: December 1, 2015


Communicating about outages and changes is an important part of what we do every day. But can we do a better job about how we communicate these events? When a system or application goes down, contacting the customer and telling them the system or application is down is redundant. They probably already know that there‚Äôs […]

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