Have you ever walked into an important meeting and ‘felt’ the tension in the air? To some degree it could be your own nervousness, but it is a fact that we pick up on non-verbal cues when dealing with other people. Studies done since the 1960’s have indicated that non-verbal communication makes up between 65-90% […]
One of the primary responsibilities of being a manager is the oversight of staff. That includes the hiring process when it’s time to add to the team or replace someone who has left. Many years ago when I first started managing people, most of the process of hiring resided with me, from creating the job […]
Being motivated at work can mean the difference between just getting by and enjoying what you do and working hard to be successful. As a manager, how do we make sure our staff is motivated, and more importantly, how do we ourselves stay motivated? Staff motivation is always a challenge, particularly in organizations where the budget […]