The Middle Manager

Surviving & Thriving as a Leader

Category Archives: Change

Do You Love Your Job?

I’ve been working for large companies for a long time. I’ve held down many different roles and I think that’s why I’ve managed to stay with my current employer for such a long time. As long as the work is fresh and challenging, it’s easy to stick with it. But what happens if you reach […]

Self Service

I was at a major retailer last week and decided to take advantage of their self-service checkout. I didn’t have many items, and what I did have wasn’t unusual or special in any way. The concept of self-checkout is great, as it should be faster and easier than waiting in line for a cashier. Well, […]

The Death of Desktop Support?

If industry pundits and trade publications are to be believed, all of the changes in technology – like the emergence of ‘cloud’ computing, mobility, consumerization, etc. – have resulted in the death of desktop support organizations. I completely, totally disagree. There is no one in the IT arena that has a better idea of the […]

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