Category Archives: Communication
Last time, I started the conversation on building an effective business continuation plan, sometimes also known as a disaster recovery plan. The primary focus then was identifying scenarios, so this time I’d like to go over specifics – what do you need in your plan, setting up the process, and integrating it with your routine. […]
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We’re moving into the latter half of the year, which for Florida – where I live – means hurricane season is nearly upon us. Other parts of the country have tornados, earthquakes, blizzards, and other natural disasters. Then there are the man-made crisis of malware, ransomware, denial of service, or other malicious activity that can […]
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Last week I touched on how to best communicate with you team, peers, and leadership. The final two were communication with customers. And I’ll close with some basic advice for all areas. Internal Customers These are the people outside of IT within your company, those that use your products or services. Keep in mind that […]
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