The Middle Manager

Surviving & Thriving as a Leader

Category Archives: Management

Business Continuation Plans, Pt. 1

We’re moving into the latter half of the year, which for Florida – where I live – means hurricane season is nearly upon us. Other parts of the country have tornados, earthquakes, blizzards, and other natural disasters. Then there are the man-made crisis of malware, ransomware, denial of service, or other malicious activity that can […]

Effective Business Communication, Pt. 2

Last week I touched on how to best communicate with you team, peers, and leadership.  The final two were communication with customers.  And I’ll close with some basic advice for all areas. Internal Customers These are the people outside of IT within your company, those that use your products or services.  Keep in mind that […]

Effective Business Communication

I’ve been in various management or leadership roles for many years, and one thing I’ve consistently tried to mentor my managers in is effective communication.  Over that time, I’ve had folks who struggled with enough communication and others who really over-commun-icated.  How you pass on information in a business environment very much depends on who […]

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