As you read this I’m once again on an airplane to Manila in the Philippines. This is my second trip to the island nation, and I’m looking forward to visiting my team there. I expect that this trip will be more eventful since I now know my way around and what types of things I […]
A corporate HR department is not designed to protect the employee. The purpose of HR is to protect the company from the employees, to reduce the risk of legal action from employees. It’s been my experience at every company I’ve worked for that HR is never really focused on employee welfare. Likewise, employees no longer […]
I’m always surprised when I see support professionals pass up a chance at advancement. Recently, a very good management opportunity came up where I work. That’s something that rarely occurs, as we generally have a very good retention rate; but as it happens a new team was being formed and it resulted in a new […]