Since I’ll be on an airplane at 5 AM tomorrow, I’m posting this a day earlier than usual. I’m winding down my week in Las Vegas, where I was attending the 2013 HDI conference for technical support professionals. It was a great week, with plenty of informative sessions and some awesome keynotes, including Steve Wozniak, […]
I’ve been doing a lot of traveling lately, both personally and on business. I’ve attended several conferences, travelled across the Pacific, and checked into any number of roadside hotels. There’s one thing that has become crystal clear . . . We’re not as connected as you’d think. If you life in a metro area, you […]
How stressed are you at work? There’s no doubt that in businesses everywhere people are being asked to do more and more with less and less. One of the results of this is we and our staff feel pressured to perform and we spend a lot of time working. Is it truly necessary for us […]