When it comes to motivation, there are two aspects of management. The first is how we manage a team. As managers, we provide direction to our teams to work towards specific business goals, and it is important that everyone works together as a cohesive unit towards that target. It is important that we understand how […]
When times are tough and businesses have to reduce budgets or cut back, IT support often has a big target on its back because they are typically a cost center with a fairly large number of employees. There have been times in my career as a manager when I’ve had to let my staff know […]
Outside of conference calls, how often do we pick up a telephone and actually speak to people? Nowadays, it’s more common for us to communicate via electronic means, such as email, texting, or chat. The has the potential to create a number of problems. The quick communications we have today have caused spelling and grammar […]