Outside of conference calls, how often do we pick up a telephone and actually speak to people? Nowadays, it’s more common for us to communicate via electronic means, such as email, texting, or chat. The has the potential to create a number of problems. The quick communications we have today have caused spelling and grammar […]
If industry pundits and trade publications are to be believed, all of the changes in technology – like the emergence of ‘cloud’ computing, mobility, consumerization, etc. – have resulted in the death of desktop support organizations. I completely, totally disagree. There is no one in the IT arena that has a better idea of the […]
Setting priorities for work can be a real challenge in today’s fast-paced business environment, where we are constantly being asked to do more with less. As managers, we can help our staff cope with their workload, or we can add to it by losing focus on what is important. One of the most frustrating types […]