Lights, Camera, Video!

There are a lot of folks working from home right now.  Older, younger, many who have not really been exposed too much to the concept of video conferencing.  I’ve been part of a lot of meetings where it’s obvious that some are having problems, or aren’t even aware that they may not be having the optimum experience.

I’ve been working from home for years, so thought I’d put together a basic list of do’s and don’ts for using a video conferencing app like Zoom, Webex, or LiveMeeting.

1. Test your equipment and learn the basic functions of the conferencing application!  Your device should have a camera app of some kind that will allow you to see what you look like on camera.  Likewise, most conferencing apps have tests that can determine how well your device will work.  If all else fails, set up a quick ‘pre-meeting’ where you can play with and learn the application, test your audio, video, etc.
2. Depending on the device, the microphone can be either very sensitive or not sensitive enough.  Be sure to place the device/microphone at the correct distance to best pick up your voice.  Too close can be overpowering to your listeners, too far and they may not hear you.
3. Most video conferencing apps will allow you to use the computer audio.  If possible, use this instead of a call-in number.  This will reduce lag; use the call-in as a backup if there are network issues (stuttering, latency, video problems).
4. Use a single audio source.  Don’t turn on the computer audio and then call in, or have multiple devices running in close proximity.  It will cause echoing or feedback.  Consider a small wireless headset with a microphone if you need freedom of movement.
5. Prepare your space.  DON’T sit in front of a strong light source – all your viewers will see is a dark silhouette.  Avoid a cluttered background, especially if you’re going to be speaking.  Having too much ‘stuff’ behind you can be distracting.
6. Place the camera properly, in front of you whenever possible or slightly elevated.  Laying a tablet or phone flat on a table makes for a very odd viewpoint, and it’s not flattering for you and distracting to the viewers.  Try to place it in such a way where you need to look at it when you’re speaking.
7. Don’t forget you’re on camera AND that people can hear you!  Go on MUTE when you’re not speaking, and if you’re part of a really large conference you may want to consider stopping the video except when speaking.
8. If you’re having a large conference, consider appointing someone as a moderator, who can control muting people, coordinating participants, etc.

Those are just a few things that I’ve noted.  How about you?  Any particular pet peeves or irritations?