The Middle Manager

Surviving & Thriving as a Leader

Category Archives: Communication

Be Reasonable

In my long tenure as a middle manager, there have been many times when I’ve felt my boss, or even the company, was being unreasonable. When it comes to working with my team, I’ve always strived to be as reasonable as I’m able while still properly representing the interests of my employer. This can be […]


When it comes to motivation, there are two aspects of management. The first is how we manage a team. As managers, we provide direction to our teams to work towards specific business goals, and it is important that everyone works together as a cohesive unit towards that target. It is important that we understand how […]

Self Service

I was at a major retailer last week and decided to take advantage of their self-service checkout. I didn’t have many items, and what I did have wasn’t unusual or special in any way. The concept of self-checkout is great, as it should be faster and easier than waiting in line for a cashier. Well, […]

%d bloggers like this: