Last week I touched on how to best communicate with you team, peers, and leadership. The final two were communication with customers. And I’ll close with some basic advice for all areas. Internal Customers These are the people outside of IT within your company, those that use your products or services. Keep in mind that […]
I’ve been in various management or leadership roles for many years, and one thing I’ve consistently tried to mentor my managers in is effective communication. Over that time, I’ve had folks who struggled with enough communication and others who really over-commun-icated. How you pass on information in a business environment very much depends on who […]
So, we spent the last three blogs discussing how to use your voice when speaking to an audience. The next couple will focus on body language. How you carry yourself is not something you can really learn from a book, nor should you have to – you’ve spent your whole life using body language and facial […]