Last week I touched on how to best communicate with you team, peers, and leadership. The final two were communication with customers. And I’ll close with some basic advice for all areas. Internal Customers These are the people outside of IT within your company, those that use your products or services. Keep in mind that […]
I was at a major retailer last week and decided to take advantage of their self-service checkout. I didn’t have many items, and what I did have wasn’t unusual or special in any way. The concept of self-checkout is great, as it should be faster and easier than waiting in line for a cashier. Well, […]
Are you frustrated at work? If you are, what are you frustrated about? Is the target of your frustration the right target? We can often get ‘fed up’ with situations and end up taking our frustrations out in the wrong place. For example, I was recently traveling from my home in the Tampa Bay area […]