The Middle Manager

Surviving & Thriving as a Leader

Tag Archives: recognition

Building a Culture of Constant Improvement

We all know we live in a very different business world than we did just a few short years ago.  Because of things like social media, improved communication, immediate feedback, and highly dynamic market forces, we need to be able to pivot and change at speeds that would dazzle our predecessors in IT. People, however, […]

Two Simple Words

When times are tough and businesses have to reduce budgets or cut back, IT support often has a big target on its back because they are typically a cost center with a fairly large number of employees. There have been times in my career as a manager when I’ve had to let my staff know […]

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