How many vacation days did you use last year? If you’re a typical employee in the USA, it’s likely you ended the year with more than half of your time unused. Studies show that 91% of companies provide their employees with vacation time, but nearly 60% of the time more than half of the vacation […]
Since I’ll be on an airplane at 5 AM tomorrow, I’m posting this a day earlier than usual. I’m winding down my week in Las Vegas, where I was attending the 2013 HDI conference for technical support professionals. It was a great week, with plenty of informative sessions and some awesome keynotes, including Steve Wozniak, […]
I recently was reading in a trade journal that since technology has become so pervasive and integral to how a business runs that the technology leaders should have a business background rather than one in technology. I’m not sure what to think of that, and I’m pretty sure I disagree. While it is absolutely necessary […]